Support

Local Support Makes a Difference

Being local provides many advantages. First and foremost, is the ability to form excellent relationships with our customers. Each of our customers has different needs, and we do our best to makes sure our equipment can continue to meet those needs after the sale.

Our standard 1-Year warranty on each of our machines provides assurance that your machine will perform without defect, and can be promptly fixed if something may break. Our On-Site repair options take this to another level by offering 2-3 business day repairs, performed on-site. On-Site Repair minimizes your downtime, ensuring your organization or business can leverage 3D printing as cost effectively as possible.

Have a question or having a problem with your machine?

Contact support at (770) 559-1520 or send an email. We will respond promptly.

Email Support

Available Support Options

Standard Warranty

Included with every machine is our standard 1-year warranty. This provides depot repair for your machine in the event of a defect or failure, as well as phone and email support.

On-Site Repair

Options range from single on-demand service calls, to yearly full-service contracts and everything in between. We would be happy to customize our on-site support options to your needs.

Maintenance

We offer scheduled maintenance services a la carte or as part of our yearly full-service contracts. Routine maintenance ensures your machine performs optimally for an extended period of time.

Training Services

On-Site training services are a key benefit to Marion Systems. Each of our machines includes one 2 hour session upon delivery, and additional training sessions of varying depth can be purchased.